Frequently Asked Questions

What leasing options are available?

We offer 6, 9 and 12 month leases.

Do you offer individual leases & co-living?

​We do not offer individual leases (by-the-bed) with co-living arrangements (individual leases with private rooms and shared commons spaces). We offer a single lease with everyone 18 years and older on the same lease.

Is there a security deposit and is any of it refundable?

​Yes it is refundable. 1 bedrooms = $150, 2 bedrooms = $250, 3 bedrooms = $350

Do you accept Section 8 vouchers?

​At this time, we do not accept section 8 vouchers at Rise at Town East

Are utilities included?

At this time, utilities are not included.

Is renter's insurance required?

​At this time, renter's insurance is not required.

Can the apartment be sublet or listed on short-term rental platforms like AirBnB or VRBO?

​Apartments cannot be sublet or listed on short-term rental platforms such as Airbnb or VRBO.

What are the hours for the fitness center?

​Our fitness club is open 24-hours. 

What are the hours for the pool? Is it open seasonally?

Open seasonally, Tues-Sun 10AM-10PM, closed Monday’s for cleaning.
 

What are the hours for the business center?

​8:30am-5:30pm Monday – Friday, Saturday (currently closed on Saturdays) Sunday Closed

What are the hours of the laundry facility?

Our laundry facility is open 24-hours

Are apartments internet/cable ready? Is there a separate charge? How do I set it up?

​Yes, charged $50/ month added to the rent. Serviced by Spectrum

How do I get my packages/do you have package lockers?

Mail center or resident’s front door.

Are BBQ grills available?

No, currently under renovation.

Do you offer valet trash service and/or recycling?

​At this time, we do not offer valet trash service.

Are concierge services available?

​At this time, concierge services are not available at Rise at Town East.

What is the smoking policy?

We are a smoke-free community.

Do you allow pets; if so, do you have pet amenities?

Pet stations are available throughout the property.

What is the parking situation?

Open parking with garages available for rent.

What schools are in the area?

Elementary: Dr. J.C. Cannaday Elementary School
Middle School: Kimbrough Middle School
​High School: Poteet High School. 

How far is it to the nearest airport or train station?

Love Field Airport 13.9 miles.

Are you near any transportation routes? Which ones?

I-635 5 miles, I-30 5 miles, I-80 5 miles.

Do the apartments have air conditioning?

Yes, all apartments have air conditioning.

What type of flooring do the apartments have?

Carpet and wood flooring

Is there a bathtub or just a shower?

Apartments feature a space-saving tub/shower combo.

What kind of appliances and features does the kitchen have?

​​​Our renovated apartment units offer stainless steel appliances, including a refrigerator, stove, oven, microwave, and dishwasher.

Do kitchen sinks have a garbage disposal?

Classic units, yes. Remodel units, no.

Do apartments have dishwashers?

Yes, our units have dishwashers in them.

Does the apartment come with a microwave?

Yes, our units come with a microwave in them.

Are washers and dryers available? Are they in the apartment? What kind?

No, we have a 24/7 laundry facility on site.